Need help with an unusually high bill? Please call our customer support team
directly at 1-800-490-0025. Speaking with a representative right away allows us
to investigate thoroughly and find the best solution for you.
To file a claim or find contact information for our Claims Department, please follow the
instructions found here.
If your power is out, do not fill out this form. Report your outage
online or by texting OUT to
PSEGLI (773454). To report a downed wire or other electrical emergency, please call
1-800-490-0075, 24/7 365 days a year. Emails through this system are answered within 2
business days and should not be used for emergency situations.
For Information regarding Energy Efficiency Programs and Rebates please click
here.
For more information on the Life Sustaining Equipment (LSE) Program, please click
here.
For Information regarding PSEG Long Island's Financial Assistance Programs, please
click here.
If your power has been disrupted due to nonpayment, do not fill out this form. Please
call 1-800-490-0025 for faster service.
To initiate a Stop, Start, or Move Service request, please click
here.
Before reaching out to us, please review information
here
to learn about when vegetation growth may be hazardous and how our tree trimming works to protect both the energy grid and tree health. If there is downed wire, please report it to us immediately by calling 1-800-490-0075 24/7 365 days a year.
For more information on the Household Assistance Program (HAP), please click here.
For more information on completing our Financial Hardship statement, please click here.
* Please provide details for your inquiry. Be as specific as possible. If you are inquiring about a missing payment, please upload proof of payment for faster resolution.
* Please provide specific information regarding the tree location and include a picture if possible. Example: tree branches are pulling down power lines running from pole to pole